SANTA’S WORKSHOP TRADING COMPANY
SHIPPING & HANDLING POLICY
General-Santa’s Workshop Trading Company processes orders within 3-10 business days from the time they are received. However, there may be times when the product you ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. We ship all domestic orders via USPS, FedEx, or UPS, unless you have made other arrangements with our customer service department. All packages are shipped uninsured unless you make arrangements to the contrary. While we cannot guarantee when your order will arrive you can estimate 3-10 business days in the contiguous United States: 6-10 days business days for shipments to Hawaii and Alaska and 3-4 weeks for international shipments.
Shipment Address Location-We only ship to known physical addresses. We do not ship to Post Office boxes. Santa’s Workshop Trading Company is not responsible for packages returned because of the recipient being unavailable or the place of business being closed or not available to receive the package when delivered. An additional shipping charge will be incurred for all returned packages.
Multiple Shipping Addresses-A separate order must be placed for each shipping address.
International Shipments-We can ship to any country in the world. Additional shipping charges will apply once we have determined what the cost will be. We will notify you at that time so that you may pay for the shipping costs.
Order Acceptance-Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Santa’s Workshop Trading Company reserves the right, at any time after receipt of your order, to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Order Cancellation-You may cancel your order at any time prior to shipment preparation upon written notification to Santa’s Workshop Trading Company.
Method of Payment-We accept money orders, cashier’s checks, personal checks, PayPal, and most major credit cards. All methods of payments must be denominated in US dollars. All checks are payable to Santa’s Workshop Trading Company. Orders are processed upon receipt of a money order or cashier’s check. For personal checks and company checks, please allow up to seven (7) banking days after receipt for clearance of funds before the order is processed. We will charge a twenty-five dollar (US $25.00) fee on all returned checks.
Delivery Time-All shipments are delivered Monday-Friday, excluding holidays. You may not specify a delivery time for your package as this is determined by your local carrier.
Weather Delays-Santa’s Workshop Trading Company is not responsible for delays in shipments caused by inclement weather.
Non-Weather Delays-Santa’s Workshop Trading Company’s liability for packages delivered beyond its expected reasonable due date that are caused by non-weather delays is limited to the cost of the product shipped.
Special Delivery Arrangements-Should you require delivery on a weekend, shipment to multiple locations or would like to insure your package, please give us a call and we will do everything we can to comply with your request.
Shipping & Handling Charge-Our shipping and handling charge compensates us for the cost of preparing, processing, and delivering your order.
Taxes, Duties & Tariffs-Santa’s Workshop Trading Company shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the State of Arizona. For orders shipped to other states, you are solely responsible for all sales taxes and other taxes. Customers are responsible for duties, tariffs, and taxes on international orders.